This privacy policy applies to all information collected or submitted through LeadSofti's website and our apps for Android and iOS platforms.
Information We Collect:
When creating an account on LeadSofti, you will be required to provide a phone number and email address. These details are solely used for logging in, responding to your queries, and sending notifications that you request. We do not use your contact information for promotional emails or messages
LeadSofti stores information about your clients and their activities related to the content you share with them. Additionally, we collect anonymous statistics about product usage to help us improve our services.
IMAGE INFORMATION (PHOTOS AND VIDEOS)
Data collected, and for what purpose:
Our website and application may collect user images for various purposes, such as profile pictures or content submission. Please be aware that any images submitted to our platform may be stored on our
servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image our
platform, you acknowledge and consent to our collection and storage of your image.Technical Basics:
If you enable notifications on LeadSofti, we store a token solely for the purpose of sending them. We never utilise notifications for marketing purposes.
Any files you upload to LeadSofti will be stored until you choose to delete them.
We use cookies on the website and similar tokens in the app to keep you logged in securely. Our server software may also store basic technical information, such as your IP address, in memory or logs.
Analytics:
LeadSofti's app collects aggregate, anonymous statistics (e.g., feature usage percentages) to enhance the app's functionality and user experience.
Information Usage:
We utilise the information we collect to operate and enhance our website, apps, and customer support services
Your personal information is not shared with external parties except when necessary to accomplish LeadSofti's functionality, such as sending your contact information to your clients.
However, we may disclose your information in response to subpoenas, court orders, or other legal requirements; to protect our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.
Security:
LeadSofti employs various security measures to safeguard your information. All communication with the app and website is encrypted with HTTPS and certificate pinning. Passwords are hashed using industry-standard methods (currently bcrypt) and not stored in plain text.
Accessing, Changing, or Deleting Your Information:
You can access or modify your information through LeadSofti's apps or request account deletion by contacting LeadSofti customer support.
Deleted information may be retained in encrypted backups for up to 90 days and accessed only if required for disaster recovery purposes.
Third-Party Links and Content:
LeadSofti may display links and content from external sources, each with its own independent privacy policies. We assume no responsibility or liability for their content or activities.
International Transfers of Information:
Your information may be processed, stored, and used outside of the country in which you are located. Data privacy laws may differ across jurisdictions, and your data may be subject to different laws based on where it is processed, stored, or used.
Your Consent:
By using LeadSofti's site or apps, you consent to our privacy policy.
Contacting Us:
If you have any questions or inquiries regarding this privacy policy, please email us at info@leadsofti.com.
